---
title: Course list
description: Intelligent Service Srl specializes in technical assistance for Heidelberg printing machines and spare parts.
url: https://www.intelligent-service.it/en/courses-and-training/list-of-courses
---

- [+39 0297164386](https://www.intelligent-service.it/tel:+390297164386)
- [info@intelligent-service.it](https://www.intelligent-service.it/mailto:info@intelligent-service.it)

[![Intelligent Service Camporese Group](https://www.intelligent-service.it/images/logo-intelligent-service-01.svg)](https://www.intelligent-service.it/en/)

# Course list

## [Level 2 – Heidelberg Advanced Operator](https://www.intelligent-service.it/en/courses-and-training/course-list/149-level-2-heidelberg-advanced-operators)

Course aimed at already experienced operators who wish to make the most of the machine's potential.

Topics include:

1. productivity optimization;
2. reduction of start-up times;
3. improved print quality;
4. use of advanced functions and optional features;
5. first level diagnostics;
6. preventive maintenance;
7. management of the most frequent anomalies;
8. techniques to reduce machine downtime.

**An investment in productivity**

Better trained operators mean more efficient production, less waste, higher print quality, and lower operating costs.

With **Intelligent Service Academy** We transform the experience gained every day in the field into a concrete training program, designed to enhance the skills of operators and increase the performance of Heidelberg machines.

## [Level 1 – Heidelberg Basic Operator](https://www.intelligent-service.it/en/courses-and-training/course-list/148-level-1-heidelberg-basic-operator)

This course is designed for beginners who wish to gain comprehensive knowledge of how to use an offset printing press.

The program includes:

1. safety and correct operating procedures;
2. knowledge of the machine;
3. preparation for printing;
4. main settings;
5. use of operating functions;
6. daily checks;
7. routine maintenance;
8. prevention of the most common mistakes.

It is the ideal path for new operators or to standardize the level of training of staff.