Service Contracts

Protect the continuity of your production

Printing machines are the heart of production. This is why it's essential to be able to count on a reliable, competent, and always available technical partner.

Intelligent Service Contracts are designed to ensure continuous technical support, reduce machine downtime and offer more efficient management of maintenance costs.

Thanks to the experience of our team of technicians specialized in Heidelberg electronics and mechanics, we ensure rapid response, high quality standards, and support tailored to your company's specific needs.

The advantages of our contracts

Companies that choose our Hourly Packages can benefit from numerous exclusive advantages, including:

• Convenient and transparent hourly rate, valid for the entire duration of the contract.
• Elimination of the right to call for interventions carried out from Monday to Friday.
• Possibility to use the available hours in advance, with deferred payment via monthly fee.
• Constant monitoring of hour credit, for simple and always under control management.
• Access to IBOX remote assistance services – Intelligent Remote Service, with real-time diagnosis and immediate intervention when possible.
• Preventive maintenance scheduling, to increase system reliability and reduce the risk of sudden failures.

An investment that generates value

A support contract doesn't just save you money: it means having a technical partner at your side, capable of responding quickly, preventing problems, and keeping your production running efficiently.

Contact us to find the contract best suited to your company's needs and receive personalized advice.